Case Studies

Explore HCMI thought leadership producing real ROI and competitive advantage through smarter workforce spending and better talent management

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The Financial Impacts of Wellbeing on Workforce Productivity

The Financial Impacts of Wellbeing on Workforce Productivity

HCMI outlines the research linking companies who invest in Virgin Pulse wellbeing programs to significant financial returns in the form of workforce productivity gains, lower attrition rates, and fewer days lost to illness.

Understanding the Business Impact of Paid Leave

Understanding the Business Impact of Paid Leave

A 2018 survey found the biggest barrier to businesses adopting a paid family and medical leave policy to be the limited understanding of a company’s return on investment. Panorama stepped in to fill this information gap with its new report.

Public Storage's Attrition Study

Attrition Study

Public Storage built its first self-storage facility in 1972. Today it operates 2,700+ locations in the United States and Europe, totaling more than 142 million net rentable square feet of real estate. More than 20 factors were studied as a part of the analysis.

Those factors that were predictive of a successful hire, were used to create a “candidate profile.” After analyzing pay rates for the Metropolitan Statistical Areas throughout various regions in which Public Storage operates, a slight increase in wages for property-level managers was found to improve retention.

The findings from the analysis resulted in, decreased business HR and administrative costs, creating a costs savings of $290,000 to $455,000 within one years time.

Cadence Health's ROI of Internal Hires

ROI of Internal Hires

Cadence Health sought to better understand drivers of turnover and how best to source and allocate its talent to optimize capacity, profit, and productivity. Working with multiple, disparate HR systems, HCMI’s Analytics experts identified key trends, predictive drivers, key metrics, and quantified financial impact linked to business outcomes.

UPS's How Leadership Affects Workforce Productivity

How Leadership Affects Workforce Productivity

UPS, a leader in international package shipping, wanted to know whether leadership competencies have a significant effect on group and individual performance, and if so, which competencies were most important among the leaders of their core and critical parts of the business.

This case study shows how HCMI was able to help UPS

Sales Training ROI

Sales Training ROI

Imperial Services Corp, a global firm, had experienced a plateau in annual sales volume, and needed to better understand what correlated same-store sales and the overall top line.

Analyzing multiple factors across a half decade of workforce data, HCMI helped to determine how various factors like experience, manager quality and training influenced productivity for different stages of the sales associate career path.

Profit to Engagement Linkage

Profit to Engagement Linkage

JetBlue, a long-time leader in customer satisfaction, sought to understand how the engagement of its employees linked to company profitability. Using advanced productivity metrics and segmentation of both workforce and customer data, this analysis project uncovered how JetBlue compared to competition in terms of efficiency and productivity, and confirmed which of three different hypotheses was true to chart a course of action for staying on top and improving in customer satisfaction.

Bio-Tech Productivity

Bio-Tech Productivity

Bio-Tech’s HR needed a firm understanding of its workforce impact on business results and ways to support new, rigorous organizational design activities, with a focus on increasing workforce productivity and controlling contingent costs.

Improving Retention and Hiring

Improving Retention and Hiring

Scofield Financial is a mid-sized, regional financial services company whose high turnover rates were reducing much of their recruitment to replacement efforts. There was also little information on how to acquire those employees who would remain with the organization and perform at high levels.

Optimizing Recruiting Sources

Optimizing Recruiting Sources

Scofield Financial is a mid-sized, regional financial services company whose high turnover rates were reducing much of their recruitment to replacement efforts.

Human Capital Financial Statements

Human Capital Financial Statements

Learn more about how BroadTek Communications, a large publicly traded Asian Telecommunications Company using HCF$, registered significant 2 year productivity gain over peers by optimizing their Total Cost of Workforce (TCOW).