Our Story
Nearly a decade ago we set out to fundamentally change how the value of the workforce is measured and spending decisions are made by applying advanced analytics to link People Investments to Business Outcomes.
We soon became pioneers in the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™), a strategic tool for senior leaders to optimize investments in the workforce to achieve better business outcomes. Striving to set global standards in workforce analytics and planning, we continued to lead and educate organizations on what to measure, what it means to the business, how it fits, and how to improve it.
In 2016, having developed sophisticated workforce analytics tools for 100's consulting projects across the globe, we pioneered SOLVE™ Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes.
Today, HCMI along with its workforce analytics software, SOLVE™, remain as industry leaders. With our headquarters in the thriving technology hub of L.A.'s Silicon Beach and a presence spanning 5 continents, we continue to innovate our technology, services, and solutions to provide organizations with the actionable intelligence to gain competitive advantage by maximizing the return on their workforce investments.
Leadership
Jeff Higgins, Founder and CEO

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune™ 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost-saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR executive and former CFO, and a regular speaker at HR events.
Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and was a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software company. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board, and a founding member of PwC Saratoga Institute advisory council.
HCMI South East Asia & Pacific
HCMI South East Asia and Pacific, located at Kuala Lumpur, is established in 2012 and made up of established C-level & HR Practitioners. Since then, we have worked together with MNCs and GLCs across various industries including Oil & Gas, telecommunications, financial institutes, developers & constructions, education, manufacturing, regulators, and etc.
The team is led by Mr. Anuar Rozhan, the CEO and Managing Partner for HCMI SEA and Pacific. He has held many management positions at the C-Suite level in companies as well as preferred advisor and coach in his consulting capacity. Anuar’s exposure to different work cultures and business roles whilst on cross posting stints in the UK and Australia, as well as here in, Malaysia, coupled with his experience as both HR practitioner and Consultant has enabled him to give both Business and HR advise to clients that is practical and implementable.

Office Address:
Unit 27-13, Level 27, Q Sentral,
Jalan Stesen Sentral 2,
50470 Kuala Lumpur,
Federal Territory of Kuala Lumpur, Malaysia.
Careers
Are you passionate about the power of people to drive business performance? Do you have a strong drive to make a difference in the growing field of workforce analytics? If so, send your resumé and cover letter to careers@hcminst.com for consideration.
Current Opportunities:
Business Development Consultant
Job Description:
HCMI has openings for enterprising entry and mid-level sales professionals with integrity and energy to fill business development roles in Atlanta, Austin/Dallas, Boston, Chicago, Los Angeles and New York. This role will:
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Develop a base of prospective clients in the assigned region through referrals, networking at industry events, and “warm calling” qualified leads.
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Conduct product demonstrations, prepare proposals and close deals.
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Work on full cycle marketing campaigns from conception to completion.
The ideal candidate is hard working, competitive, hungry for success, and able to work independently. Excellent written and verbal communication skills and personal integrity are a must. Analytical, quantitative, human resources, and software experience is a plus.
Candidates must be available to work full-time, have an office area either at home or elsewhere, that is quiet and free of interruptions. Long term opportunities.
We will train you for success and make you part of a winning team. We are poised for explosive growth and opportunity in the coming year. Be part of this great opportunity.
About HCMI:
The Human Capital Management Institute (HCMI) is a leading Workforce Analytics Software and Services firm based in Los Angeles with affiliates in London and Malaysia.
HCMI was founded on the belief that organizations must find better ways of measuring human capital investments. HCMI’s goal is to fundamentally change the way organizations make decisions about their workforce, and strive towards a future in which human capital measurement and information is as integral to business decision making as financial information is today.
Clients:
Our clients are large, publicly traded, and private organizations from around the world including JetBlue Airways, Penske Trucking, OCBC Bank in Singapore, and Malaysian Banking Berhad (Maybank) in Malaysia.
Compensation:
Pay rate depends on experience and is a combination of an hourly rate with incentives.
Expected Hours:
This is a full-time position: 40 hours a week.
Office Location:
This is a remote role with occasional check-ins to the regional office.