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Back to Basics: Selecting the Right Metrics to Quantify Performance

Updated: Apr 12, 2021

This webinar will walk through the step by step process of selecting KPI’s and creating a balanced scorecard through the narrative of a successful property development company (Yes! It’s a real case study). This example also includes the overall financial impact the metrics have on the organization.

Join Nathan Tan and Yifei Wang to gain insights on how to select metrics that matter and what it can mean for your organization’s performance. Topics covered in this webinar include:

  • The importance of metric selection

  • Key elements of KPI selection and a balanced scorecard

  • Linking metrics to productivity

  • Multiple case studies of successful scorecards



Nathan Tan - VP of Operations

Nathan is a former Bank of America SVP with over 16 years in HR talent management, workforce planning, technology, and project management. Nathan has over 15 years of expertise in the area of workforce planning, talent and performance management, talent acquisition, HR operations, workforce analytics, metrics and reporting strategies. Nathan leads numerous large scale projects including work with an Asian sovereign wealth fund. Nathan leads development of SOLVE workforce analytics & planning software.

Yifei Wang - Consultant

At HCMI, Yifei focuses on synthesizing, analyzing, and visualizing seemingly disparate data sets to uncover key workforce insights that link to business results. She formerly worked at Towers Watson focused on organizational restructuring and industry specific benchmarks which lead her towards a workforce analytics profession. Her educational background is in Industrial/Organizational psychology.


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